ADT® Authorized Dealer Serving the entire Texarkana area
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the tradition of supplying a neighbor a key to your home into the modern age. It does away with the need for physical keys or passcodes and allows you to oversee who can access your Texarkana home and for how long. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to water your plants, retrieve your mail, or exercise your dog when you leave home. Typically, you would simply give them a key to your home. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over doors left open or lost keys. 

All you need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a neighbor or family member, through the ADT+ app.
  2. Then, you configure permissions. You can assign neighbors timed access, allowing them to enter and depart during a designated timeframe, or event-based entry. To illustrate, if a box is delivered, the system can unfasten the door to let them bring it in once it authenticates them.
  3. When you’ve programmed access, your Google Nest Doorbell with familiar face capability identifies your neighbor as they come near the door.
  4. Your ADT home security will pause the alarm and deactivate the lock when the person is confirmed as an approved guest.
  5. You get instant updates as your neighbor comes and goes. The app also supplies a detailed log. 
  6. After the trusted neighbor leaves, your smart door lock automatically secures to shield your home.

You are able to authorize access for any individual you wish, such as a pet sitter, a repair person, or a partner who arrives when you’re not there. This feature is also useful during emergencies, particularly when you’re not around. For instance, if a water sensor triggers, your system can authorize event-driven access so an individual can enter and shut off the water supply. The handy app makes configuring permissions easy. 

Improve Your Texarkana Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Texarkana home more versatile and secure while simplifying your daily life. This service isn’t just for neighbors and guests, as you’ll appreciate the facial recognition and auto-unlock capability when you’re wrangling children or bringing in bags of groceries. Once you're inside, the door fastens behind you automatically.

Request Your ADT Home Security System In Texarkana With Advanced Tools

Experience like ADT Trusted Neighbor and smart video cameras with a new home security system in Texarkana from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest technology from the leading name in home security. Dial (870) 705-5023 today to get started. Our knowledgeable team can answer your questions about the ADT+ app, Google Nest cameras, and how to make things work in unison.